Phonix
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AI Voice Agents AI Quality Control How it works FAQ
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PhonixAI Voice Agents

AI voice agents that call and answer calls for you

Autonomous voice AI agents talk strictly by your script with human-grade voices — they qualify leads, confirm orders, follow up and answer inbound 24/7. Built and deployed into your telephony, end to end.

How it works
Inbound Outbound Human handoff CRM logging
P
AI Agent
OUTBOUND · LEAD QUALIFICATION
LIVE
AI AgentHi Igor! You requested a CRM for your sales team — how many reps are you planning to onboard?
CustomerNot sure yet, it's probably expensive.
AI AgentUnderstood. If it pays back through higher conversion, is it worth a look? I'll match a plan to your team size.
CustomerOkay, let's talk.
AI AgentGreat — connecting you to a specialist now and logging the request in your CRM.
100%
of conversations strictly by your script and logic
24/7
inbound and outbound with no breaks or shifts
∞
instant scale — no hiring, no training time
What the agents do

A real conversation — not a phone tree

The AI holds a natural dialogue, keeps context and drives the call to its goal by your scenario.

Qualify leads

Ask the right questions, filter out the unfit and pass only warm contacts to your team.

Confirm orders

Call back, confirm details and delivery windows, reschedule or cancel — without an operator.

Follow up & upsell

Recover abandoned carts, handle objections and offer upsells by your script.

Answer inbound

Pick up instantly at any hour, handle common questions and capture requests.

Hand off to a human

When a person is needed, the agent transfers seamlessly and passes the full context.

Log to your CRM

Record the outcome, statuses and agreements straight into your CRM — nothing slips.

How it works

Follows your scenario — with branches and live reactions

We turn your script into the AI's logic: with conditions, objection handling and scenario branches. The voice is neural, tuned for the phone.

  • Complex branching scriptsConditions, steps and scenarios for every call type and customer reaction.
  • Objection handling"Too expensive", "I'll think about it", "not now" — the AI carries the dialogue on by your logic.
  • Barge-in and live pacingUnderstands when it's interrupted and reacts naturally — no awkward pauses.
  • Works with your PBXWe connect to your telephony via API — no need to switch providers.
P
AI Agent
INBOUND · OBJECTION HANDLING
LIVE
CustomerHi — can you do it cheaper? Competitors charge way less.
AI AgentGood question. Our price already includes setup and support — shall we compare on total cost of ownership?
CustomerWell… alright.
AI AgentThen let me check a couple of details about your volume and calculate the value for you.
Scenarios

Inbound and outbound — in one solution

OUTBOUND

Outbound campaigns

Lead qualification, order confirmation and reactivation, abandoned-cart recovery, surveys and reminders — at scale and on script.

  • Qualify and warm up leads
  • Confirm and reschedule orders
  • Reactivate dormant customers
INBOUND

Answering calls

Instant pickup with no queue at any hour: handling common questions, capturing requests and transferring to a human when needed.

  • No-wait answering 24/7
  • Consult and capture requests
  • Transfer to a human with context

Only need quality control for your human managers, without AI agents? That's a separate service — take it on its own.

Done-for-you

How we deploy

You don't configure a dashboard or write prompts — we build, integrate and run it ourselves.

01

Discovery

We learn your scripts, call flows, KPIs and the telephony you already use.

02

Build & integrate

We turn your script into AI logic, tune the voice and connect to your PBX via API.

03

Pilot & tune

We launch on real calls, review the recordings and tune until quality is right.

04

Run & scale

We run it in production, report and grow with your call volume.

FAQ

AI voice agents — questions answered

Do the AI voice agents sound robotic?
No. We use high-quality neural voices designed for phone conversations — with natural pacing, intonation and barge-in handling, so the dialogue sounds human.
Do they handle both inbound and outbound?
Yes. The agents both answer inbound calls and run outbound campaigns by your scenarios — you can use either or both directions.
What if a customer asks something unexpected or asks for a human?
The agent handles objections and off-script replies by your scenario, and when a live operator is needed it transfers the call seamlessly and passes the full context.
Do we need to change our telephony?
No. We connect to your existing PBX or cloud telephony via API and deploy the solution for you — no need to switch carriers.
How many calls can run at once?
The agents scale instantly: as many concurrent lines as your volume needs — with no hiring, shifts or ramp-up time.
Get started

Put AI voice agents on your calls

Tell us about your scenarios and scripts — we'll show how the AI performs for you and deploy it end to end.